Doors are unlocked and access to the building is available without appointments....
* ALL items must be returned using the book drop. All returned material will be quarantined for 2 days.
* When you enter, go to the left. When exiting the building, exit past the circulation desk.
* Bathroom access is not available at this time.
*Masks are encouraged but not required.  Masks are available upon request at the circulation desk, free of charge.
*Staff will be sanitizing areas frequently
Don't forget that you can always reserve your materials using our online catalog. 
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Call the library at (715) 266-2144 during our library hours for assistance.  

If participating in curbside pickup, when you call to request materials, you will also schedule a pickup time. When your scheduled pickup time arrives, pull up to the front of the library and your items will be waiting in the cart outside of the door.  Return any materials to the book drop.  DO NOT place your returned items on the cart.

​SPECIAL NOTE:  Returned items will be quarantined for 2 days and sanitized before processing for staff and patron safety.

To request items online:
1.  Go to merlin.nwls.lib.wi.us/
2. Enter your name and your library card #
3. Click "New Search"  on top of page
4. Put only items "available" in Winter on hold
5. The library staff will call you when your items are ready and schedule a pickup.  Please allow 24 hours for fulfillment.

FAQs
If your question is not addressed here, please call the library for assistance.

Q:  Do I need to make an appointment to access the library?
A:  No.  The library is open its regular hours.  The doors are unlocked as of 7/20/2021.

Q:  I have a fines on my account!  Can I still request and check out materials?
A:  If your fines are $5 or less, you can still request and check out materials.  If your fines are greater than $5, you can pay your fines online with a debit or credit card.  Here's a helpful video with step by step instructions for paying your fines online.  

Q: Can I request items from other NWLS libraries, or from libraries outside of our system?
A:  Delivery service between libraries is still available.  Because of quarantine measures, it may take longer than pre-Covid.

Q: What should I do with the library materials I already have checked out?
A:  All items returned to the library should be returned to the book drop.  DO NOT return the items on the pickup cart.

Q: If I request something, can I pick it up the same day?
A:  Please allow at least 24 hours before scheduling a pickup time.

Q: I have items on hold  which were ready to be picked up before the library closed, but I couldn't make it to the library in time.  Can I still come and get them?
A:  Yes!  Please call (715) 266-2144 to schedule a pickup for your items.  You may be able to schedule a same day pickup for items which are already on the hold and ready to be picked up at Winter Public Library.


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